Homeopathy Help Network (“HHN”), an initiative of HOHM Foundation, respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request services, or otherwise interact with HHN.
If you provide health-related information to HHN, please also review our separate Consumer Health Data Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, including:
- Name, email address, phone number, mailing address, date of birth, and other contact information.
- Information submitted through care requests, forms, applications, or other communications.
- Information about a parent, child, caregiver, or other person when you are requesting services on their behalf.
- Appointment and service information.
- Care Grant or financial-assistance information.
- Payment and transaction information.
- Communications with HHN.
Information related to your health or request for care is addressed further in our Consumer Health Data Privacy Policy.
We may also automatically collect technical information such as your IP address, browser and device information, pages visited, and information collected through cookies and similar technologies.
2. How We Use Your Information
We may use information to:
- Respond to inquiries and requests for services.
- Schedule and administer HHN services.
- Connect clients with practitioners and, when applicable, clinical supervisors.
- Communicate with clients and caregivers.
- Process payments and Care Grant requests.
- Operate and administer the clinic.
- Operate, secure, analyze, and improve our website.
- Meet applicable administrative, financial, legal, or regulatory requirements.
3. How We Share Information
We may share information with practitioners, authorized supervisors, HHN personnel, and service providers when reasonably necessary to provide or administer the services you request.
We may also use third-party providers for website hosting, forms, scheduling, communications, payments, recordkeeping, security, analytics, and other technology.
Additional information about the use and sharing of health-related information is provided in our Consumer Health Data Privacy Policy.
4. Research
HHN may invite clients to participate in research or allow certain information to be used for research.
Research participation is voluntary and is handled through a separate research consent process. Declining research participation does not prevent you from receiving HHN services.
5. Cookies and Analytics
We use cookies and similar technologies to operate our website and understand general website use.
Necessary cookies may be used automatically. Where required, analytics and other nonessential technologies are used based on your cookie preferences.
You can accept, reject, or manage nonessential cookies through our cookie-consent tool.
We do not intentionally use analytics tools to collect the information you enter into HHN health-intake forms.
6. Data Security and Retention
We use reasonable measures to protect personal information.
We retain information for as long as reasonably necessary to provide services and meet applicable clinical, research, administrative, financial, legal, or regulatory requirements.
7. Children and Minors
A parent, legal guardian, or other authorized person may submit information when requesting HHN services for a minor.
8. Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, or deletion.
Additional rights relating to consumer health information are described in our Consumer Health Data Privacy Policy.
Privacy requests may be sent to:
9. Third-Party Websites
Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will be posted on this page with the date of the latest revision.
11. Contact Us
Homeopathy Help Network
[email protected]